- Free Shipping On All USA Orders.
- Free International Shipping On Orders Above $500.
- Tracked shipping and careful order handling.
- Customer Support Monday-Friday
- Complimentary standard 2 year warranty on all jewelry orders.
- All local taxes and duties are not included in your order total these are separate fees based on your local area and the responsibility of the customer. Thank you!
- Learn more here or contact us at hello@politeworldwide.com.
We personally design, and handcraft each made-to-order piece. Our products are intended to become intrinsically connected to you, like a treasure to keep. Many of our items can be made to your specific length and with personalized detail. We value the opportunity to co-create with you in making beautiful pieces that accommodate your individual needs. Contact our congierge service at hello@politeworldwide.com
Select items purchased online are eligible for return within 7 days of delivery. We do not offer refunds, but items may be returned for exchange or store credit.
Returned/exchanged items must be in original condition, unworn with original packaging and tags. Eyewear is not returnable or refundable, we have a safety seal on our eyewear to maintain cleanliness of the piece. All eyewear is final sale.
Once we receive your return, a credit will be sent via email that can be used towards your next purchase online. Shipping costs are non-refundable and return shipping costs will be the responsibility of the customer.
A secure checkout is guaranteed with Paypal, Visa, Mastercard, American Express & more.
We offer the unique option for you to customize your jewelry pieces. You are able to request your personalized length, add gemstone beads, letters, numbers or charms of symbols. Please contact our concierge team to request custom options to personalize your piece at hello@politeworldwide.com. For a simple length request, please add your requested length in the order notes at checkout and our team will accommodate your request. Please note, custom orders are final sale. We do offer complimentary adjustments, care and repair services so that your pieces stay in good shape for years and years. Shipping, materials or additionals are billed separately.
